Confidence Building

COURSE OVERVIEW

This course is designed to assist people of all ages, levels and genders, to build and improve relationships with others and the outside world at large. The course addresses how to build respect with others, important verbal communication techniques, and also looks at personal body language and how to positively affect it. We also cover self-motivation, self-belief, and circumstantial triggers so that people can learn how to deal with the factors that have previously been daunting and insurmountable.

COURSE CONTENT

• Recognise the link between assertiveness, confidence and self-esteem
• Identify the best approach to use when voicing ideas and opinions to colleagues and especially senior managers
• Handle difficult situations and people confidently and assertively
• Deal with criticism, confrontation, anger, and negativity effectively and positively
• Overcome feelings of apprehension and understand the importance of language and body language to assertiveness
• Develop techniques for better working relationships using assertiveness.

CERTIFICATION

Attendance Certificate